Our Prices

“Reasonable prices, high level of expertise combined with excellent quick service. What more could you ask from iT support?” Shop Customer

At goto iT, we believe in doing a complete job. For example, there is no point removing a virus which might take as little as ten minutes unless you check the health of the PC as well.

Our Domestic Prices

For all domestic support we offer:

Free Diagnosis – t&c‘s apply

No Fix No Fee 

ServiceDomestic Prices (inc VAT)
Full Service (inc. Virus Removal)£80
Windows Reinstallation£80 excluding data
In shop support£20 per quarter hour
Home visits / On site support£80 first hour then £20 per quarter hour
+ £15 extra if outside Bristol area**
only £40 for first half hour if within 1 mile radius of shop
Remote support£20 per quarter hour (min £20)
Laptop keyboard replacement (basic)£40 + part (typically £25)
Laptop screen replacement (basic)£40 + part (typically £60-£80)
Laptop DC socket repair£59 - £120 depending on laptop model
Memory (RAM) upgrade£20 + part
Desktop power supply unit replacement (basic)£40-60 + part (typically £50)
Data copyfrom £40
Data recoveryfrom £40 on flash drive or
from £60 on HDD

Our Business Charges

ServiceBusiness Charges (excl VAT)
On site£76 first hour then £19 per quarter hour
Remote support£19 per quarter hour
Emergency rates (within 24 hr support)Prices available on request
Project/Consultation workPrices depend on type of work required
Not-for-profit ratesWe offer discounts for NFP organisations
Contract supportVaries depending on your system size and requirements
Terms and conditionsSee our terms here
*If you’re lucky enough for us to fix your computer while we’re diagnosing the normal charge will apply (up to £38).
**Outside Bristol area = North of Almondsbury, East of Warmley and South of Whitchurch
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