Our Prices

“Reasonable prices, high level of expertise combined with excellent quick service. What more could you ask from iT support?” Shop Customer

At goto iT, we believe in doing a complete job. For example, there is no point removing a virus which might take as little as ten minutes unless you check the health of the PC as well.

Our Domestic Prices

For all domestic support we offer:

Free Diagnosis*

No Fix No Fee

ServiceDomestic Prices (inc VAT)
Full Service (inc. Virus Removal)£70
Windows Reinstallation£70 excluding data
In shop support£17.5 per quarter hour
Home visits / On site support£70 first hour then £17.5 per quarter hour
+ £10 extra if outside Bristol area**
only £40 for first half hour if within 1 mile radius of shop
Remote support£17.5 per quarter hour (min £17.5)
Laptop keyboard replacement (basic)£35 + part (typically £25)
Laptop screen replacement£52.5 + part (typically £35-£50)
Laptop DC socket repair£47.5 - £140 depending on laptop model
Memory (RAM) upgrade£20 + part
Desktop power supply unit replacement (basic)£35 + part (typically £25)
Data copyfrom £35
Data recoveryfrom £35 on flash drive or
from £52.5 on HDD

Our Business Charges

ServiceBusiness Charges (excl VAT)
On site£72 first hour then £18 per quarter hour
Remote support£18 per quarter hour
Emergency rates (within 24 hr support)Prices available on request
Project/Consultation workPrices depend on type of work required
Not-for-profit ratesWe offer discounts for NFP organisations
Contract supportVaries depending on your system size and requirements
Terms and conditionsSee our terms here
*If you’re lucky enough for us to fix your computer while we’re diagnosing the normal charge will apply (up to £35).
**Bristol area = North of Almondsbury, East of Warmley and South of Whitchurch
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