“Reasonable prices, high level of expertise combined with excellent quick service. What more could you ask from iT support?” Shop Customer
At goto iT, we believe in doing a complete job. For example, there is no point removing a virus which might take as little as ten minutes unless you check the health of the PC as well.
Our Domestic Prices
For all domestic support we offer:
Free Diagnosis – t&c‘s apply
No Fix No Fee
| Service | Domestic Prices (inc VAT) |
|---|---|
| Full Service (inc. Virus Removal) | £80 |
| Windows Reinstallation | £80 excluding data |
| In shop support | £20 per quarter hour |
| Home visits / On site support | £80 first hour then £20 per quarter hour + £15 extra if outside Bristol area** only £40 for first half hour if within 1 mile radius of shop |
| Remote support | £20 per quarter hour (min £20) |
| Laptop keyboard replacement (basic) | £40 + part (typically £25) |
| Laptop screen replacement (basic) | £40 + part (typically £60-£80) |
| Laptop DC socket repair | £59 - £120 depending on laptop model |
| Memory (RAM) upgrade | £20 + part |
| Desktop power supply unit replacement (basic) | £40-60 + part (typically £50) |
| Data copy | from £40 |
| Data recovery | from £40 on flash drive or from £60 on HDD |
Our Business Charges
| Service | Business Charges (excl VAT) |
|---|---|
| On site | £84 first hour then £21 per quarter hour |
| Remote support | £21 per quarter hour |
| Emergency rates (within 24 hr support) | Prices available on request |
| Project/Consultation work | Prices depend on type of work required |
| Not-for-profit rates | We offer discounts for NFP organisations |
| Contract support | Varies depending on your system size and requirements |
| Terms and conditions | See our terms here |
*If you’re lucky enough for us to fix your computer while we’re diagnosing the normal charge will apply (up to £40).
**Outside Bristol area = North of Almondsbury, East of Warmley and South of Whitchurch
**Outside Bristol area = North of Almondsbury, East of Warmley and South of Whitchurch
